Privacy Policy

Livovista | Livendo V.O.F.

Version: 2026 | Language: English

1. Who are we?

Livovista is the trade name of Livendo V.O.F., registered with the Dutch Chamber of Commerce (KvK) under number 99373130, located at Weverstraat 3B, 5671 BA Nuenen. We are the data controller within the meaning of the General Data Protection Regulation (GDPR). For questions about this privacy policy, please contact us at contact@livovista.nl.

2. What data do we collect?

We process the following personal data:

– Name and address details (for processing and delivering orders)

– Email address (for order confirmations and communication)

– Phone number (optional, for delivery queries)

– Payment details (processed via our payment provider; we do not store full payment details)

– IP address and browser data (via Google Analytics, anonymised)

3. Why do we process your data?

We process your personal data for the following purposes:

– Execution of the purchase agreement (legal basis: performance of contract)

– Processing payments (legal basis: performance of contract)

– Customer service and handling complaints (legal basis: legitimate interest)

– Improving our website via Google Analytics (legal basis: consent)

– Complying with legal obligations, including tax law (legal basis: legal obligation)

4. Cookies and Google Analytics

We use Google Analytics to analyse the use of our website. This involves placing cookies. We ask for your consent before placing analytical cookies. You can withdraw your consent at any time via the cookie settings on our website.

We have configured Google Analytics to anonymise IP addresses and to prevent data from being shared with Google for advertising purposes. You can also block Google Analytics via the Google Analytics Opt-out Browser Add-on.

5. How long do we retain your data?

Order data: 7 years (as required by Dutch tax legislation)

Customer data: up to 2 years after the last purchase

Analytical data (Google Analytics): maximum 26 months

6. Do we share your data?

We share your personal data with third parties only where necessary for the execution of our services:

– Delivery services (to deliver your order)

– Payment service providers (to process your payment)

– Google LLC (for analytical data, based on your consent)

We enter into data processing agreements with all processors. We never sell your data to third parties.

7. Your rights

Under the GDPR, you have the following rights:

– Right of access to your personal data

– Right to rectification of incorrect data

– Right to erasure (“right to be forgotten”)

– Right to restriction of processing

– Right to data portability

– Right to object to processing based on legitimate interest

You can exercise your rights by contacting us at contact@livovista.nl. We will respond within 30 days.

8. Filing a complaint

If you are not satisfied with how we handle your data, you have the right to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) at www.autoriteitpersoonsgegevens.nl.

9. Changes

We reserve the right to amend this privacy policy. Please consult this page regularly for the most current version.